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If you aren’t satisfied with the size or quality of the items you receive, you may initiate a Return Request within 30 days from the date of the item’s arrival. All return requests are subject to evaluation and our friendly Customer Service will be glad to guide you through it. ✔ Items should be unworn, unwashed, undamaged, and unaltered to be eligible for returns/exchanges. ✔ We don’t offer Free Return Shipping nor do we provide refunds for any fees that may result from shipping a Return. ✔ To ensure that your Return is valid and eligible for a refund: ✔ Always process a return in accordance with our Return procedure ✔ Be sure to provide the tracking number as soon as you ship your return ✔Customized products are not eligible for returns or exchanges unless there is a quality issue. NOTE: If you don't receive our Customer Service team's response for an extended period of time (24 hours on weekdays, 48 hours on weekends), please check your Contact email's Spam folder. Our emails may have been filtered incorrectly by your email server/provider.